The majority of the products we have don't come in with maximum weight/load ratings/specifications. Where there is a figure provided, we list it on the shop. We usually advise to aim for using half the maximum load (where listed) for safety reasons.

We can't offer individual advice on hanging heavy pictures or mirrors. We are not an advice service. Many of our components don't come in with a maximum weight or load specified. When they do we list those figures. Heavy pictures and mirrors require specialist attention and will often require specific wall attachments, or screw / "rawl plug" combinations suitable for a particular type of wall. Some heavy items may also require construction of special wooden battens to allow secure attachment of heavy frames and mirrors. We do not stock all such components, nor can we comment your individual case. A good discussion on creating fixing heavy loads to plaster board or solid walls can be found in this web article.

Most orders received before 12 pm on the day of purchase Monday-Friday will dispatch on the same day. Any order received after 12 pm will ship out the following business day (Mon-Fri). Order received on Friday after 12pm will usually dispatch on Monday. We use Royal Mail / Parcelforce for all of our shipments. "First Class" is First Class Royal Mail which is usually a 1-3 business day service. "Second Class" is Second Class Royal Mail which is usually a 3-5 business day service. We have occasionally seen deliveries being delayed beyond this, but it is unusual. For heavier orders (over 2kg) as well as those that qualify for free shipping in UK, we use Parcelforce Express 48 service for delivery.

Yes but free shipping is only offered for UK orders. Free shipping is automatically offered at checkout when goods (not including shipping costs) exceed £35 (including VAT).

Sorry, but we are currently not shipping orders internationally.